Creating a better online experience since 2016
10+ research & design projects
Global sports brand
Since 2014, we’ve executed, managed, researched and implemented projects for both the European market and global division that have significantly improved the online experience and conversion of this global sports brand.
 |
Duration |
| 4+ years | |
 |
Tools |
| Iterative design | |
| User testing | |
| Interviewing | |
| Data analysis | |
| Surveys |
Understanding and translating needs
Projects often start with data analysis to find out what is going on today, understanding both user and organizational needs. Based on this, we design out best guess options which we test with online buyers. Based on the outcomes, organizational needs and our UX & strategic expertise, we design out solutions that are ready for implementation.
We do this for both the European market and the global division, having accomplished significant increase in conversion, built on an improved customer experience.
We’ve conducted research and designed out improvements on topics as product imagery, user driven information needs, and designing out a localized experience for key markets in Europe. Our projects run across the online buying experience, from homepage inspiration to returns and customer service.
Facts & figures
4
Years
10+
Projects
20+
Countries
Want us to help increase your conversion? Contact Sophie
