Contact

Linking startups and municipalities for positive change

Startup in Residence programme

City of Amsterdam

Amsterdam set up Startup in Residence (SIR) to find innovative solutions to public challenges such as food waste or public urination.  In this unique social incubator, startups design and pilot solutions, working with the city as a potential  launching customer.

Cnote has been deeply involved in the programme, designing their Toolkit and acting as trainer and mentor.

Duration

  3+ years

Tools

  Toolkit design
  Mentoring Coaching
  Training
traning municipality Amsterdam
Boom
boom2

Cnote and SIR – a long-term relationship

We started working with SIR as trainers, providing the ‘Customer Discovery’ training, which focuses on helping startups gain a deep understanding of their core users and translating that to a value proposition and a product or service that fits their target market. Since the start, we’ve trained and coached over 50 startups.

We’ve also mentored startups like Bestelbewuster – who developed a software tool to reduce food waste in organizations. Through mentoring, we helped them set up a successful pilot to prove that their solution indeed tackles food waste.

The programme in Amsterdam is such a success that municipalities, provinces and ministries in the Netherlands and Europe are interested in running SIR programmes themselves. To ensure consistency, we designed a hands-on, interactive toolkit on how to set up and run the Start-up in Residence programme elsewhere, based on a deep understanding of the needs of those setting up SIR.

Cnote always offers us valuable new insights – I love working with them. The trainings they give startups are the ones we look forward to.

-Minouche Cramer, founder SIR Amsterdam

Facts & figures

50

Start-ups trained and coached

3

SIR programs 

1

SIR Toolkit

Want a project like this? Contact Sophie

Other cases

Waiting experience

UMC Utrecht

view case

Self-service experience

KLM

view case

Tablet assisted sales

De Bijenkorf

view case

Who is the customer?

Vingino

view case

Improving passenger experience

Transavia

view case

Bag drop-off

KLM

view case

Project lead CS program

Global sports brand

view case

College choice tool

Ministry of education

view case

Start-up accelerator

Collider Amsterdam

view case

Customer discovery

The Social Handshake

view case