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The Hague – Integration 

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Design of a service that helps immigrants to naturalize in the Netherlands, with suitable offers for different customers and tools and materials that help customers and consultants to find a suitable offer.

What we did

✓ Customer groups
✓ Interview Guide for the consultant
✓ Talk Cards to explain the process and the conditions to the customer
✓ Menu to illustrate the programs

 

Inburgering

Ontwerp een dienstverlening die immigranten helpt in te burgeren in Nederland, gebaseerd op een passend aanbod voor verschillende klantgroepen inburgeraars.

Wat we hebben gedaan

✓ Customer groups
✓ Gespreksleidraad voor de consulent
✓ Gesprekskaarten om het proces en de voorwaarden aan de klant uit te leggen
✓ Menukaart om de programma’s te illustreren

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