{"id":463,"date":"2020-05-10T21:16:53","date_gmt":"2020-05-10T21:16:53","guid":{"rendered":"https:\/\/cnote.nl\/?page_id=463"},"modified":"2020-12-17T13:14:52","modified_gmt":"2020-12-17T13:14:52","slug":"our-projects","status":"publish","type":"page","link":"https:\/\/cnote.nl\/?page_id=463","title":{"rendered":"Projects"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.6.6&#8243; background_image=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/projects-hero-bg.jpg&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;100px||100px||true|false&#8221; custom_padding_tablet=&#8221;||60px||false|false&#8221; custom_padding_phone=&#8221;&#8221; background_last_edited=&#8221;on|tablet&#8221; background_image_tablet=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/hero-projects-page.jpg&#8221; background_enable_image_tablet=&#8221;on&#8221; title_text_tablet=&#8221;hero-projects-page&#8221;][et_pb_row use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;projects-page-hero&#8221; _builder_version=&#8221;4.6.6&#8243; width=&#8221;100%&#8221; max_width=&#8221;1200px&#8221; custom_margin=&#8221;110px||||false|true&#8221; custom_margin_tablet=&#8221;2%||0px||false|false&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;|||42%|false|false&#8221; custom_padding_tablet=&#8221;||0px|0%|false|false&#8221; custom_padding_phone=&#8221;&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_text content_tablet=&#8221;<\/p>\n<h1>Projects<\/h1>\n<p>We\u2019ve worked on 100+ UX\/CX projects over the past 15 years. While all are different \u2013 our role is always the same.<\/p>\n<p>We make sense of data, insights and anecdotes coming from your customers and turn that into exciting, relevant and usable solutions that really work.<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h1 style=%22text-align: center;%22>Projects<\/h1>\n<p>We\u2019ve worked on 100+ UX\/CX projects over the past 15 years. While all are different \u2013 our role is always the same.<\/p>\n<p>We make sense of data, insights and anecdotes coming from your customers and turn that into exciting, relevant and usable solutions that really work.<\/p>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Projects text&#8221; _builder_version=&#8221;4.6.6&#8243; text_font=&#8221;Istok Web||||||||&#8221; text_text_color=&#8221;#222222&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.56em&#8221; header_font=&#8221;Catamaran|700|||||||&#8221; header_text_color=&#8221;#01203f&#8221; header_font_size=&#8221;40px&#8221; header_letter_spacing=&#8221;0.4px&#8221; header_line_height=&#8221;1.25em&#8221; header_3_font=&#8221;Catamaran|700|||||||&#8221; header_3_text_color=&#8221;#01203f&#8221; header_3_font_size=&#8221;26px&#8221; header_3_line_height=&#8221;1.15em&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;|35px|||false|false&#8221; custom_padding_tablet=&#8221;|10px||10px|false|true&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221;]<\/p>\n<h1>Projects<\/h1>\n<p>We\u2019ve worked on 100+ UX\/CX projects over the past 15 years. While all are different \u2013 our role is always the same.<\/p>\n<p>We make sense of data, insights and anecdotes coming from your customers and turn that into exciting, relevant and usable solutions that really work.<\/p>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<h3>Shall we have a go at your customer puzzle?<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3>Shall we have a go at your customer puzzle?<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Shall we have a go text&#8221; _builder_version=&#8221;4.6.6&#8243; text_font=&#8221;Istok Web||||||||&#8221; text_text_color=&#8221;#222222&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.56em&#8221; header_font=&#8221;Catamaran|700|||||||&#8221; header_text_color=&#8221;#01203f&#8221; header_font_size=&#8221;40px&#8221; header_letter_spacing=&#8221;0.4px&#8221; header_line_height=&#8221;1.25em&#8221; header_3_font=&#8221;Catamaran|700|||||||&#8221; header_3_text_color=&#8221;#01203f&#8221; header_3_font_size=&#8221;26px&#8221; header_3_line_height=&#8221;1.15em&#8221; custom_padding=&#8221;|35px|||false|false&#8221; custom_padding_tablet=&#8221;|10px||10px|false|true&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221;]<\/p>\n<h3>Shall we have a go at your customer puzzle?<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.6.6&#8243; background_color=&#8221;#efefef&#8221; z_index=&#8221;999&#8243; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221;][et_pb_row use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; _builder_version=&#8221;4.4.5&#8243; width=&#8221;75%&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_code _builder_version=&#8221;4.6.6&#8243;]\n<div class=\"cnote_project_categories \">\n\n\t\t\t<a \n\t\thref=\"#research\"\t\tclass=\"cat \">\n\t\t\tResearch &amp; strategy\t\t<\/a>\n\t\t\t<a \n\t\thref=\"#ux-design\"\t\tclass=\"cat \">\n\t\t\tUX\/CX Design\t\t<\/a>\n\t\t\t<a \n\t\thref=\"#cx-for-start-ups\"\t\tclass=\"cat \">\n\t\t\tCX for start-ups\t\t<\/a>\n\t\t\t<a \n\t\thref=\"#cx-interim\"\t\tclass=\"cat \">\n\t\t\tCX interim\t\t<\/a>\n\t<\/div>\n\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.6.6&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; background_image=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/breadcrumbs-bg.jpg&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; custom_margin=&#8221;|0px||0px|false|true&#8221; custom_padding=&#8221;10px|0px||0px|false|true&#8221;][et_pb_row _builder_version=&#8221;4.4.5&#8243; width=&#8221;75%&#8221; max_width=&#8221;1200px&#8221; custom_padding=&#8221;0px||0px||true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_text admin_label=&#8221;Text home|projects&#8221; _builder_version=&#8221;4.6.6&#8243; text_font=&#8221;Istok Web||||||||&#8221; text_text_color=&#8221;#01203f&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.5em&#8221; link_text_color=&#8221;#01203f&#8221;]<\/p>\n<p><a href=\"#\">Home<\/a> | UX\/CX Projects<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;research&#8221; _builder_version=&#8221;4.6.6&#8243; max_width=&#8221;450px&#8221; custom_margin=&#8221;100px||||false|true&#8221; custom_margin_tablet=&#8221;0px||||false|true&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px||0px|20px|true|false&#8221; custom_padding_tablet=&#8221;|||0px|false|false&#8221; custom_padding_phone=&#8221;&#8221; link_option_url=&#8221;https:\/\/cnote.nl\/research-strategy\/&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;vertical-align&#8221; _builder_version=&#8221;4.4.5&#8243;][et_pb_text content_tablet=&#8221;&#8221; content_phone=&#8221;&#8221; content_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;research icon&#8221; _builder_version=&#8221;4.4.5&#8243; width=&#8221;%2270%22&#8243; height=&#8221;%22105%22&#8243;]<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-494 alignnone size-full\" style=\"float: right;\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Group-2815.png\" alt=\"\" width=\"70\" height=\"105\" \/>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;vertical-align&#8221; _builder_version=&#8221;4.4.5&#8243;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>Research &#038; strategy<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2 style=%22text-align: center;%22>Research &#038; strategy<\/h2>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;research strategy header&#8221; _builder_version=&#8221;4.6.6&#8243; text_font=&#8221;Catamaran|700|||||||&#8221; text_text_color=&#8221;#01203f&#8221; text_font_size=&#8221;46px&#8221; header_2_font=&#8221;Catamaran|700|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#01203f&#8221; header_2_font_size=&#8221;46px&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Research &amp; strategy<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; _builder_version=&#8221;4.4.5&#8243; max_width=&#8221;870px&#8221; custom_padding=&#8221;|15px||15px|false|true&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_text admin_label=&#8221;Text research &#038; strategy test&#8221; _builder_version=&#8221;4.6.1&#8243; text_font=&#8221;Istok Web||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.5em&#8221; custom_padding=&#8221;|15px||15px|false|true&#8221;]<\/p>\n<p style=\"text-align: left;\">Our projects answer one of three questions:<\/p>\n<ul style=\"text-align: center;\">\n<li style=\"text-align: left;\">Who is \u201cthe customer\u201d?<\/li>\n<li style=\"text-align: left;\">How do customers experience a product, service or interface?<\/li>\n<li style=\"text-align: left;\">How to improve a product or service based on customer insights?<\/li>\n<\/ul>\n<p>Most projects start with research and data analysis (usability testing, observations, interviews, analytics etc) and move on to designing and testing ideas to improve the experience (customer groups, journey mapping and rapid prototyping tools).<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/cnote.nl\/research-strategy&#8221; button_text=&#8221;Tell me more&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;Button tell me\u00a0 more&#8221; _builder_version=&#8221;4.7.7&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#01203f&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;6px&#8221; button_font=&#8221;Istok Web|700|||||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;11px|30px|11px|30px|true|true&#8221; hover_enabled=&#8221;0&#8243; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;9px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.16)&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#4bb29d&#8221; button_bg_enable_color__hover=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; _builder_version=&#8221;4.4.5&#8243; width=&#8221;75%&#8221; max_width=&#8221;1200px&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_code admin_label=&#8221;Code slider R &#038; S&#8221; _builder_version=&#8221;4.6.1&#8243;]\n<div class=\"cnote_projects_slider\">\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Pharmacy-UMC-e1592402000807-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Waiting experience<\/h3>\n\t\t\t\t\t<p class=\"client\">UMC Utrecht<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=waiting-experience-pharmacy-umc-utrecht\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Vingino_winkel.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Who is the customer?<\/h3>\n\t\t\t\t\t<p class=\"client\">Vingino<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=who-is-the-customer-vingino\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/transaviaheader-e1589630073694.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Improving passenger experience<\/h3>\n\t\t\t\t\t<p class=\"client\">Transavia<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=improving-passenger-experience-transavia\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/ruben-leija-jY_knL-TVvA-unsplash-scaled-e1592902271399-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Testing a new sports product<\/h3>\n\t\t\t\t\t<p class=\"client\">Global sports brand<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=new-product-user-research\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/09\/you-x-ventures-0K7GgiA8lVE-unsplash-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">5hellos<\/h3>\n\t\t\t\t\t<p class=\"client\"><\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=5hellos\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/ux-indonesia-w00FkE6e8zE-unsplash-scaled-e1593174262492-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Customer journey masterclass<\/h3>\n\t\t\t\t\t<p class=\"client\">ING<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=customer-journey-masterclass\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n<\/div>\n\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;on|on|on&#8221; 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max_width=&#8221;900px&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;|||-20px||&#8221; custom_padding=&#8221;|90px||90px|false|true&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|60px||60px|false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; author_font_size_tablet=&#8221;&#8221; author_font_size_phone=&#8221;14px&#8221; author_font_size_last_edited=&#8221;on|phone&#8221; custom_css_before=&#8221;content:%22%92201c%22;||color: #ffffff !important;||position: absolute;||top: 10px;||left: 35px;||z-index: 99999;||font-family: Catamaran !important;||font-style: normal;||font-weight: normal;||font-size: 175px;&#8221; custom_css_main_element=&#8221;float: left;&#8221; custom_css_after=&#8221;content:%22%92201d%22;||color: #ffffff !important;||position: absolute;||bottom: 120px;||right: 25px;||z-index: 99999;||font-family: Catamaran !important;||font-style: normal;||font-weight: normal;||font-size: 175px;||visibility: visible;&#8221; border_radii=&#8221;on|34px|34px|34px|34px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;0px&#8221; box_shadow_blur=&#8221;10px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.24)&#8221; global_module=&#8221;508&#8243; saved_tabs=&#8221;all&#8221; custom_css_before_last_edited=&#8221;on|phone&#8221; custom_css_before_phone=&#8221;content:%22%92201c%22;||color: #ffffff !important;||position: absolute;||top: 10px;||left: 35px;||z-index: 99999;||font-family: Catamaran !important;||font-style: normal;||font-weight: normal;||font-size: 100px;&#8221; custom_css_after_last_edited=&#8221;on|phone&#8221; custom_css_after_phone=&#8221;content:%22%92201d%22;||color: #ffffff !important;||position: absolute;||bottom: 70px;||right: 25px;||z-index: 99999;||font-family: Catamaran !important;||font-style: normal;||font-weight: normal;||font-size: 100px;||visibility: visible;&#8221;]<\/p>\n<p>Cnote always offers us valuable new insights \u2013 I love working with them. The trainings they give startups are the ones we look forward to<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.4.5&#8243; background_color=&#8221;#efefef&#8221; background_image=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/ux-cx-bg.jpg&#8221; background_size=&#8221;contain&#8221; custom_padding=&#8221;100px||0px||false|false&#8221; custom_padding_tablet=&#8221;20px||||false|false&#8221; custom_padding_phone=&#8221;&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_id=&#8221;ux-design&#8221; _builder_version=&#8221;4.6.6&#8243; max_width=&#8221;450px&#8221; custom_margin=&#8221;30px||||false|true&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; link_option_url=&#8221;https:\/\/cnote.nl\/ux-cx-design\/&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;vertical-align&#8221; _builder_version=&#8221;4.4.5&#8243;][et_pb_text content_tablet=&#8221;&#8221; content_phone=&#8221;&#8221; content_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;icon ux\/cx&#8221; _builder_version=&#8221;4.4.5&#8243; width=&#8221;%2270%22&#8243; height=&#8221;%2270%22&#8243;]<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-495 alignnone size-full\" style=\"float: right;\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Group-2816.png\" alt=\"\" width=\"70\" height=\"70\" \/>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;vertical-align&#8221; _builder_version=&#8221;4.4.5&#8243;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>UX\/CX Design<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2 style=%22text-align: center;%22>UX\/CX Design<\/h2>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;header ux\/cx design&#8221; _builder_version=&#8221;4.6.6&#8243; text_font=&#8221;Catamaran|700|||||||&#8221; text_text_color=&#8221;#01203f&#8221; text_font_size=&#8221;46px&#8221; header_2_font=&#8221;Catamaran|700|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#01203f&#8221; header_2_font_size=&#8221;46px&#8221;]<\/p>\n<h2>UX\/CX Design<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; _builder_version=&#8221;4.6.6&#8243; max_width=&#8221;870px&#8221; custom_padding=&#8221;|15px||15px|false|true&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_text admin_label=&#8221;Text ux\/cx design&#8221; _builder_version=&#8221;4.6.5&#8243; text_font=&#8221;Istok Web||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.5em&#8221; custom_padding=&#8221;|15px||15px|false|true&#8221;]<\/p>\n<p style=\"text-align: left;\">Our designs start and end with how people use it.<\/p>\n<p style=\"text-align: left;\">To do this, we follow a design thinking approach \u2013 designing from the needs of core user groups and iterating on the way. As we check and re-check with users, we uncover valuable insights and anecdotes. We share these with our clients so they can \u201csee\u201d what their customers experience in \u201creal life\u201d. Eye-opening, exciting, and inspiring. Always.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/cnote.nl\/ux-cx-design&#8221; button_text=&#8221;Tell me more&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;Button tell me more&#8221; _builder_version=&#8221;4.7.7&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#01203f&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;6px&#8221; button_font=&#8221;Istok Web|700|||||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;11px|30px|11px|30px|true|true&#8221; hover_enabled=&#8221;0&#8243; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;9px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.16)&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#4bb29d&#8221; button_bg_enable_color__hover=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.5&#8243; background_color=&#8221;#efefef&#8221; background_image=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/project-cases-bg.jpg&#8221; background_size=&#8221;contain&#8221; custom_padding=&#8221;0px||0px||false|false&#8221;][et_pb_row use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; _builder_version=&#8221;4.4.5&#8243; width=&#8221;75%&#8221; max_width=&#8221;1200px&#8221; custom_padding=&#8221;||82px|||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_code admin_label=&#8221;Code slider UX\/CX&#8221; _builder_version=&#8221;4.6.6&#8243;]\n<div class=\"cnote_projects_slider\">\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/KLM-case-1-4-e1591609673988-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Self-service experience<\/h3>\n\t\t\t\t\t<p class=\"client\">KLM<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=self-service-experience\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/BijenkorfTop-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Tablet assisted sales<\/h3>\n\t\t\t\t\t<p class=\"client\">De Bijenkorf<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=table-assisted-sales-bijenkorf\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/4-e1592329962652-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Bag drop-off<\/h3>\n\t\t\t\t\t<p class=\"client\">KLM<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=bag-drop-klm\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/i-jTrgbpc-kopie.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">College choice tool<\/h3>\n\t\t\t\t\t<p class=\"client\">Ministry of education<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=college-choice-tool\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/john-schnobrich-FlPc9_VocJ4-unsplash-1-scaled-e1592907058695-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">10+ research &#038; design projects<\/h3>\n\t\t\t\t\t<p class=\"client\">Global sports brand<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=research-and-design-projects\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n<\/div>\n\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.4.5&#8243; background_image=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/cx-for-startups-bg.jpg&#8221; background_size=&#8221;contain&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;150px||0px||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; module_id=&#8221;cx-for-start-ups&#8221; _builder_version=&#8221;4.6.6&#8243; max_width=&#8221;450px&#8221; custom_margin=&#8221;0px||||false|true&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; link_option_url=&#8221;https:\/\/cnote.nl\/cx-for-start-ups\/&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;vertical-align&#8221; _builder_version=&#8221;4.4.5&#8243;][et_pb_text content_tablet=&#8221;&#8221; content_phone=&#8221;&#8221; content_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;icon cx startups&#8221; _builder_version=&#8221;4.4.5&#8243; width=&#8221;%2270%22&#8243; height=&#8221;%2287%22&#8243;]<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-498 alignnone size-full\" style=\"float: right;\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Group-2749-1.png\" alt=\"\" width=\"70\" height=\"87\" \/>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;vertical-align&#8221; _builder_version=&#8221;4.4.5&#8243;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>CX for Startups<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2 style=%22text-align: center;%22>CX for Startups<\/h2>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;header cx startups&#8221; _builder_version=&#8221;4.6.6&#8243; text_font=&#8221;Catamaran|700|||||||&#8221; text_text_color=&#8221;#01203f&#8221; text_font_size=&#8221;46px&#8221; header_2_font=&#8221;Catamaran|700|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#01203f&#8221; header_2_font_size=&#8221;46px&#8221; custom_padding=&#8221;20px||||false|false&#8221; custom_css_main_element=&#8221; display: flex;|| flex-direction: column;|| justify-content: center;&#8221;]<\/p>\n<h2 style=\"text-align: left;\">CX for Startups<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; _builder_version=&#8221;4.4.5&#8243; max_width=&#8221;870px&#8221; custom_padding=&#8221;|15px|20px|15px|false|true&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_text admin_label=&#8221;Text cx startups&#8221; _builder_version=&#8221;4.4.7&#8243; text_font=&#8221;Istok Web||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.5em&#8221; custom_padding=&#8221;|15px||15px|false|true&#8221;]<\/p>\n<p style=\"text-align: left;\">We work with leading incubators like YES!Delft, Startup in Residence and Collider to bring a customer-driven approach to young companies. We\u2019ve mentored and trained 80+ startups in how to create a winning value proposition based on customer needs.<\/p>\n<p style=\"text-align: left;\">We also work directly with startups in a simple 4 step process to craft a proposition that delivers a story startups can tell on their site, social media and in investor forums.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/cnote.nl\/cx-for-start-ups&#8221; button_text=&#8221;Tell me more&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;Button tell me more&#8221; _builder_version=&#8221;4.7.7&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#01203f&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;6px&#8221; button_font=&#8221;Istok Web|700|||||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;11px|30px|11px|30px|true|true&#8221; hover_enabled=&#8221;0&#8243; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;9px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.16)&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#4bb29d&#8221; button_bg_enable_color__hover=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.4.5&#8243; width=&#8221;75%&#8221; max_width=&#8221;1200px&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_code admin_label=&#8221;Code slider cx startup&#8221; _builder_version=&#8221;4.4.8&#8243;]\n<div class=\"cnote_projects_slider\">\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/sabina-fratila-c_m8bmiUH_8-unsplash-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Startup in Residence<\/h3>\n\t\t\t\t\t<p class=\"client\">City of Amsterdam<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=amsterdam-municipality-startupsinresidence\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/Instagram-picture-kick-off-e1592396495486-555x555.png);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Start-up accelerator<\/h3>\n\t\t\t\t\t<p class=\"client\">Collider Amsterdam<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=start-up-accelorator\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/download-2-555x555.png);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Customer discovery<\/h3>\n\t\t\t\t\t<p class=\"client\">The Social Handshake<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=customer-discovery-validation\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n<\/div>\n\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.5&#8243; background_color=&#8221;#efefef&#8221; background_image=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/cx-for-startups-bg2.jpg&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_left&#8221; custom_padding=&#8221;||100px||false|false&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;cx-interim&#8221; _builder_version=&#8221;4.6.6&#8243; max_width=&#8221;450px&#8221; custom_padding=&#8221;150px||0px||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;&#8221; link_option_url=&#8221;https:\/\/cnote.nl\/cx-interim\/&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;vertical-align&#8221; _builder_version=&#8221;4.4.5&#8243;][et_pb_text content_tablet=&#8221;&#8221; content_phone=&#8221;&#8221; content_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;icon cx interim&#8221; _builder_version=&#8221;4.4.5&#8243; width=&#8221;%2265%22&#8243; height=&#8221;%2288%22&#8243; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221;]<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-499 alignnone size-full\" style=\"float: right;\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Group-2731-1.png\" alt=\"\" width=\"65\" height=\"88\" \/>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; module_class=&#8221;vertical-align&#8221; _builder_version=&#8221;4.4.5&#8243;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>CX Interim<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2 style=%22text-align: center;%22>CX Interim<\/h2>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;header cx interim&#8221; _builder_version=&#8221;4.6.6&#8243; text_font=&#8221;Catamaran|700|||||||&#8221; text_text_color=&#8221;#01203f&#8221; text_font_size=&#8221;46px&#8221; text_line_height=&#8221;1em&#8221; header_2_font=&#8221;Catamaran|700|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#01203f&#8221; header_2_font_size=&#8221;46px&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;20px||0px||false|false&#8221;]<\/p>\n<h2>CX Interim<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; _builder_version=&#8221;4.4.5&#8243; max_width=&#8221;870px&#8221; custom_margin=&#8221;||0px||false|true&#8221; custom_padding=&#8221;|15px|0px|15px|false|true&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_text admin_label=&#8221;Text cx interim&#8221; _builder_version=&#8221;4.4.7&#8243; text_font=&#8221;Istok Web||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.5em&#8221; custom_padding=&#8221;|15px||15px|false|true&#8221;]<\/p>\n<p style=\"text-align: left;\">Clients sometimes ask us to implement solutions we\u2019ve designed, or to join their team temporarily in a CX\/UX role.<\/p>\n<p style=\"text-align: left;\">That\u2019s why we launched \u2018CX Interim\u2019 in 2020, placing our best and brightest \u2013 trained in Cnote\u2019s world-class UX\/CX environment \u2013 in client teams, either as project manager, UX researcher or implementation lead. Our hallmark? We get the job done.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/cnote.nl\/cx-interim\/&#8221; button_text=&#8221;Tell me more&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;Button tell me more&#8221; _builder_version=&#8221;4.7.7&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#01203f&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;6px&#8221; button_font=&#8221;Istok Web|700|||||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;11px|30px|11px|30px|true|true&#8221; hover_enabled=&#8221;0&#8243; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;9px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.16)&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#4bb29d&#8221; button_bg_enable_color__hover=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.4.5&#8243; width=&#8221;75%&#8221; max_width=&#8221;1200px&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_code admin_label=&#8221;Code slider cx interim&#8221; _builder_version=&#8221;4.4.7&#8243;]\n<div class=\"cnote_projects_slider\">\n\t\t<div class=\"project_wrapper\">\n\t\t<div class=\"project\" style=\"background-image: url(https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Telephone-Top-e1590529364768-555x555.jpg);\">\n\t\t\t<div class=\"overlay\">\n\t\t\t\t<div class=\"bottom\">\n\t\t\t\t\t<h3 class=\"title\">Project lead CS program<\/h3>\n\t\t\t\t\t<p class=\"client\">Global sports brand<\/p>\n\t\t\t\t\t<a href=\"https:\/\/cnote.nl\/?cnote_projects=project-manager-cs-programme-global-e-com-brand\" class=\"border_button\">view case<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n<\/div>\n\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.4.5&#8243; background_color=&#8221;#ffffff&#8221; background_image=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/impressions-bg.jpg&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_left&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;165px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_css_main_element=&#8221;overflow: hidden;&#8221;][et_pb_row _builder_version=&#8221;4.4.5&#8243; max_width=&#8221;450px&#8221; custom_margin=&#8221;0px||||false|true&#8221; custom_padding=&#8221;0px||||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;vertical-align&#8221; 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class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/1-Rijksmuseum-kopie-1024x820.jpg\" alt=\"Researching the &#8216;new&#8217; museum experience\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Researching the &#8216;new&#8217; museum experience<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-1470\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Veronique-experiencing-Transavia.jpg\" alt=\"Veronique flying with Transavia\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Veronique flying with Transavia<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-1466\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/User-testing-for-Expresso.jpg\" alt=\"Sophie conducting user research for Expresso\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Sophie conducting user research for Expresso<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-834\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Be-the-customer-at-Schiphol.jpg\" alt=\"Ritu using the KLM app while travelling\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Ritu using the KLM app while travelling<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-588\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Rectangle-725.jpg\" alt=\"Lea speaking at Online Tuesdays on Service Design\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Lea speaking at Online Tuesdays on Service Design<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-586\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Rectangle-727.jpg\" alt=\"Observing the waiting-in-line experience\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Observing the waiting-in-line experience<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><p>Observing the waiting-in-line experience<\/p>\n<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\r\n\t<\/div>\r\n<\/div>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p>%91slick-carousel-slider design=%22prodesign-20%22 show_content=%22false%22 show_read_more=%22false%22 dots=%22false%22 arrow_design=%22design-2%22 category=%2222%22 extra_class=%22projects-page-slider%22 image_fit=%22true%22%93<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p>%91slick-carousel-slider design=%22prodesign-20%22 show_content=%22false%22 show_read_more=%22false%22 dots=%22false%22 arrow_design=%22design-2%22 category=%2222%22 extra_class=%22projects-page-slider%22 image_fit=%22true%22%93<\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|on&#8221; admin_label=&#8221;code for slider mobile&#8221; _builder_version=&#8221;4.7.7&#8243;]<\/p>\n\r\n<div class=\"wpsisac-wrap wpsisac-slick-wrap wpsisac-slick-carousal-wrp wpsisac-clearfix projects-page-slider\" data-conf=\"{&quot;dots&quot;:&quot;false&quot;,&quot;arrows&quot;:&quot;true&quot;,&quot;autoplay&quot;:&quot;true&quot;,&quot;autoplay_interval&quot;:3000,&quot;speed&quot;:600,&quot;design&quot;:&quot;prodesign-20&quot;,&quot;rtl&quot;:&quot;false&quot;,&quot;loop&quot;:&quot;true&quot;,&quot;slidestoshow&quot;:3,&quot;center_padding&quot;:0,&quot;slidestoscroll&quot;:1,&quot;centermode&quot;:&quot;false&quot;,&quot;hover_pause&quot;:&quot;true&quot;,&quot;focus_pause&quot;:&quot;false&quot;,&quot;lazyload&quot;:&quot;&quot;}\">\r\n\t<div id=\"wpsisac-pro-slick-carousal-2\" class=\"wpsisac-slick wpsisac-slick-init wpsisac-slick-carousal wpsisac-slick-carousal-slider wpsisac-prodesign-20 wpsisac-arrow-design-2 wpsisac-dots-design-1 wpsisac-image-fit\"><div class=\"wpsisac-slick-image-slide wpsisac-slide-1841\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/4-Observing-waiting-line-square.jpg\" alt=\"Observing the waiting-in-line experience\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Observing the waiting-in-line experience<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-1840\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Rectangle-732-1.jpg\" alt=\"Lea speaking at Online Tuesdays on Service Design\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Lea speaking at Online Tuesdays on Service Design<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-1839\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Be-the-customer-at-Schiphol.jpg\" alt=\"Ritu using the KLM app while travelling\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Ritu using the KLM app while travelling<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-1837\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/2-User-testing-for-ExpressoSquare.jpg\" alt=\"Sophie conducting user research for Expresso\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Sophie conducting user research for Expresso<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-1836\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/Veronique-experiencing-Transavia.jpg\" alt=\"Veronique flying with Transavia\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Veronique flying with Transavia<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div><div class=\"wpsisac-slick-image-slide wpsisac-slide-1835\">\r\n\t<div class=\"wpsisac-slide-wrap\">\r\n\t\t<div class=\"wpsisac-img-wrap\" style=\"\">\r\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"wpsisac-slider-img\" src=\"https:\/\/cnote.nl\/wp-content\/uploads\/2020\/06\/Photo-02-06-2020-12-34-54-1-1024x1024.jpg\" alt=\"Researching the &#8216;new&#8217; museum experience\"  \/>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"wpsisac-slider-content\">\r\n\t\t\t<div class=\"wpsisac-show-hide-content\">\r\n\t\t\t\t\t\t\t\t\t<h2 class=\"wpsisac-slide-title\"><a class=\"link-border\">Researching the &#8216;new&#8217; museum experience<\/a><\/h2>\r\n\t\t\t\t\t\t\t\t\t<div class=\"wpsisac-slider-short-content\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\r\n\t<\/div>\r\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Section Footer&#8221; _builder_version=&#8221;4.6.6&#8243; background_color=&#8221;#01203f&#8221; background_image=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/footer-bg.jpg&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_left&#8221; min_height=&#8221;463px&#8221; 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custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.6.6&#8243; background_image=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/projects-hero-bg.jpg&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;100px||100px||true|false&#8221; custom_padding_tablet=&#8221;||60px||false|false&#8221; custom_padding_phone=&#8221;&#8221; background_last_edited=&#8221;on|tablet&#8221; background_image_tablet=&#8221;https:\/\/cnote.nl\/wp-content\/uploads\/2020\/05\/hero-projects-page.jpg&#8221; background_enable_image_tablet=&#8221;on&#8221; title_text_tablet=&#8221;hero-projects-page&#8221;][et_pb_row use_custom_gutter=&#8221;off&#8221; make_equal=&#8221;off&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;projects-page-hero&#8221; _builder_version=&#8221;4.6.6&#8243; width=&#8221;100%&#8221; max_width=&#8221;1200px&#8221; custom_margin=&#8221;110px||||false|true&#8221; custom_margin_tablet=&#8221;2%||0px||false|false&#8221; 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While all are different \u2013 our role is always the same. 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