Mapping the ideal journey for a better experience Research & strategy UX/CX Design CX for start-ups CX interim Home | UX/CX Projects Passenger Experience Transavia KLM’s holiday-loving subsidiary Transavia asked us to look into their online and offline experience...
Enabling passengers to solve their own sticky problems Research & strategy UX/CX Design CX for start-ups CX interim Home | UX/CX Projects Self service bag drop KLM We were tasked with creating a faster and more efficient bag drop service for KLM. Through repeated...
From designing to implementing a great customer service experience Research & strategy UX/CX Design CX for start-ups CX interim Home | UX/CX Projects Project lead Customer Service Program Global sports brand Our client wanted a worldwide training program for their...
A tool built 100% from the needs of students Research & strategy UX/CX Design CX for start-ups CX interim Home | UX/CX Projects College Choice Tool Ministry of Education Around 25% of Dutch students end up switching studies. We designed the first-ever university...
Growing MadTech start-ups through the power of the customer Research & strategy UX/CX Design CX for start-ups CX interim Home | UX/CX Projects Accelerating start-ups Collider Collider is the leading Dutch marketing & advertising tech accelerator. We’ve been...
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