Cnote master class at the VU University

What does it mean to create products and services from the customer point of view? Cnote’s Creative Director Lea Ward and Consultant Sophie Geelen took the opportunity to interactively explore this question during a master class with VU University master’s…

Cnote goes Ghana!

Cnote  designed the “I want ToBe” program and application to let children in Ghana explore what they could become later in life which went on to win the prestigious IxDA International Award. Lea, Sophie and Nellie are heading to Ghana to…

Watch Cnote’s Interaction14 video

The ixda14 committee just posted all the videos online from the February conference in Amsterdam including Cnote’s talk ‘Design matters: tackling poverty‘, by Creative Director Lea Ward. The talk gives in 10 minutes an overview on how a structured design…

Cnote recommended in Service Design report

We are proud to share that Cnote was included in the just published Forrester report ‘Service Design Agency Overview, 2013‘, issued together with ‘The State Of Service Design, 2013’. Both reports are written by Outside In co-author and Forrester CX…

Cnote wins “Bests of Best” CX award

Cnote not only won the Spark Experience Award, the judges returned to vote again and chose three “Bests of the Best” out of 176 winners. Besides Cnote’s project  “Door-to-Door for Change” designed with Social Services in The Hague, Heart2b and…

University lecture on Customer Journeys

“How does taking a Customer View create better businesses?”. This was the topic of Creative Director Lea Ward’s recent guest lecture for Masters students at VU University in Amsterdam.  Interested in learning more? Watch the slides on slideshare.net to find…

Cnote presents at Interaction14

Creative director Lea Ward spoke yesterday to a crowd of 400 interaction designers at Interaction 2014 about how a structured design process can help solve big  problems in her talk  “Design matters: Tackling poverty”.  For those of you who missed…

Cnote wins Experience Design Award

In the category Experience Design of the Spark Awards 2013 Cnote wins the highest honors with a Spark! Award for “Door-to-door for change”, a Cnote service design project in collaboration with the municipality of the Hague.  The jury included the “grandfather”…

Cnote finalist for the Spark Experience Design Awards

“Door-to-door for change”, a Cnote service design project in collaboration with the municipality of the Hague, is a finalist for the Spark Experience Design Awards. We are excited to have our work judged by highly experienced design professionals such as…

Cnote helps peer review Interaction Awards entries

As a winner of the 2012 Interaction Awards, Cnote was again asked to peer review this year’s entries. The Interaction Awards is an initiative of the Interaction Design Association (IxDA), a global network of over 50.000 members worldwide dedicated to…